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Membership Refund Policy

  1. Membership of the Academy works on an annual basis. You can pay your annual membership fee over instalments but there will always be an annual renewal date when your membership will either automatically renew or you will need to pay for another year’s membership, depending on the option you have chosen.
  2. You will be notified 14 days in advance of renewal that your renewal date is approaching. On the renewal date you will be notified that payment has been taken.
  3. If you cancel your membership, your membership will expire at the next renewal date and you are not entitled to a refund on any subscription paid. To cancel you must give us written notice: membership@ivorsacademy.com.
  4. If you cancel within the first 14 day period of your membership, your statutory rights apply, and we will refund your full membership fee, as long as you have not taken advantage of any membership benefits within the 14 day period.
  5. If you pay via Direct Debit and do not wish to renew your membership, you are required to give us written notice of this at-least 15 days before your next payment if you pay by direct debit to allow enough time to cancel your next payment.
  6. If you have outstanding membership fees due to the Academy, we reserve the right to suspend your membership and all membership benefits, including access to the legal service and your insurance coverage.
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